Your Opportunity

 Reporting to the Executive Director, the Operations Manager is responsible for providing strategic leadership and oversight of ARBI’s administrative operations, including finance, human resources, facilities, information technology, governance support, and the management of key external service providers and contracts. As a key member of the leadership team, this position ensures the organization’s operational systems, people, and resources are effectively aligned to support ARBI’s mission and strategic priorities.

The Operations Manager works collaboratively across the organization to strengthen operational excellence, ensure regulatory compliance, support organizational growth, and create an environment where staff can thrive while delivering high-quality services to clients and families.

 

This is an excellent opportunity for an experienced operations professional who enjoys balancing strategic thinking with hands-on leadership in a mission-driven nonprofit organization.

 

This role offers the opportunity to:

• Lead the operational functions that support ARBI’s mission and strategic goals.
• Work collaboratively within a mission-driven leadership team.
• Drive organizational excellence across finance, human resources, facilities, and governance.
• Strengthen systems, processes, and organizational sustainability.

What you bring:

 The ideal candidate is a collaborative and approachable leader who enjoys building strong relationships while maintaining high operational standards.

You are organized, adaptable, and confident managing multiple priorities in a dynamic environment. You are equally comfortable working with financial reports, HR processes, governance responsibilities, and day-to-day operational challenges.

 

Key attributes include:

• A commitment to ARBI’s mission, vision, and values
• Strong leadership and people management skills
• Excellent organizational, analytical, and problem-solving abilities
• Sound judgment and the ability to manage confidential information with professionalism
• Strong interpersonal and communication skills with the ability to collaborate across all levels of the organization
• The ability to prioritize competing demands while maintaining attention to detail
• A proactive mindset focused on continuous improvement and operational excellence
• A compassionate, respectful, and team-oriented approach to leadership

 Key responsibility areas:

1. Finance Operations – 40%

 Responsible for overseeing ARBI’s financial operations, ensuring accurate financial reporting, regulatory compliance, and effective stewardship of organizational resources.

• Lead budgeting, financial monitoring, and cash flow reporting
• Oversee accounts payable, accounts receivable, bank reconciliations, and month-end processes
• Manage grants, donations, restricted funding, and charitable receipting
• Coordinate the annual audit and collaborate with external accounting partners
• Ensure compliance with CRA, AGLC, GST, and Society reporting requirements

2. Human Resources – 30%

 Responsible for leading ARBI’s human resources functions, supporting employee engagement, and ensuring compliance with employment legislation and organizational policies.

• Oversee payroll, benefits administration, and HR policies
• Support recruitment, onboarding, performance management, and employee relations
• Oversee employee records in FolksHR, including onboarding, offboarding, and absence tracking.
• Coordinate staff professional development and employee engagement initiatives
• Administer WCB claims and monitor HR metrics to support organizational planning

3. Facility & Information Technology Management – 20%

 Responsible for ensuring ARBI’s facilities, technology, and operational systems effectively support service delivery and organizational continuity.

• Coordinate facility maintenance and vendor relationships
• Liaise with external IT providers to maintain secure and reliable technology systems
• Oversee office equipment, technology assets, and operational resources
• Maintain ARBI’s Business Continuity Plan and Risk Management Framework
• Lead operational improvement initiatives and special projects

4. Board & Governance Support – 10%

 Responsible for supporting effective organizational governance and Board operations.

• Support the Executive Director with Board and Committee administration
• Prepare meeting materials, agendas, and minutes
• Maintain governance records, policies, and bylaws
• Coordinate Board calendars, Annual General Meeting planning, and regulatory filings

Qualifications:

• Post-secondary education in Business Administration, Nonprofit Management, Accounting, or a related field is preferred. An equivalent combination of education and experience will be considered.
• Minimum five (5) years of progressive office or operations management experience, including human resources responsibilities.
• Minimum two (2) years of financial management experience is required
• Minimum three (3) years of leadership or supervisory experience with demonstrated success leading teams and fostering a collaborative workplace culture.
• Experience working within a nonprofit organization is considered an asset.
• Experience supporting a Board of Directors and governance processes is considered an asset.
• Proficiency with Sage 50 (Simply Accounting), Microsoft Office Suite (particularly Excel), CRM systems, and client billing software.
• Strong organizational, communication, analytical, and decision-making skills.
• Ability to manage multiple priorities while maintaining accuracy and confidentiality.
• Successful completion of a Police Information Check and Vulnerable Sector Check as a condition of employment.

 

Application Deadline:

This position will remain open until a suitable candidate is found. Applications will be reviewed on a rolling basis.

Please forward cover letter and resume to:

 

Aubrey Soulliere

E-mail: careers@arbi.ca

ARBI

311 Cedar Crescent SW

Calgary, AB T3C 3A4

Website:  www.arbi.ca

 

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

We are seeking a motivated and compassionate individual with excellent interpersonal skills and 2+ years of neuro-rehabilitation experience to join our dynamic, multi-disciplinary team at a unique, community-based rehabilitation program serving adults with moderate to severe acquired brain injury and stroke.  

Reporting to the Team Lead, Clinical Rehabilitation, the successful candidate will work closely with a collaborative team of therapists, assistants, volunteers, and support staff, as well as the Interim Program Manager. 

ROLE & RESPONSIBILITIES 

• Implement client programs developed by Physiotherapists, Occupational Therapists, and Speech-Language Pathologists 

• Facilitate and/or support group rehabilitation sessions, both in-person and virtually 

• Provide training and ongoing support to volunteers, including summer students and support workers 

• Ensure a safe and positive environment for both clients and volunteers 

• Organize and coordinate caseloads, including client planning meetings, training, appointments, and maintaining an accurate scheduling calendar 

• Liaise with therapists, the Team Lead, Clinical Rehabilitation, and the Director, Community Rehabilitation and Wellness Programs to discuss client progress and address any concerns 

• Report any safety concerns involving clients or equipment to the Team Lead, Clinical Rehabilitation, and/or the Director, Community Rehabilitation and Wellness Programs 

• Perform basic administrative tasks such as responding to client calls or emails, entering chart notes, and completing other tasks as assigned by the Team Lead, Clinical Rehabilitation 

• Advocate for individuals with brain injuries and support ARBI’s mission by promoting awareness and education within the community and healthcare settings 

QUALIFICATIONS & EXPERIENCE 

• Diploma or Degree in a rehabilitation-related field (e.g., Therapy Assistant) required 

• Minimum 2 years’ experience in neuro-rehabilitation strongly preferred 

• Current CPR and First Aid certification 

• Proficient with technology used for virtual rehab sessions, scheduling, documentation, and team communication (e.g., Microsoft 365, video platforms, charting systems) 

• Strong organizational skills with the ability to manage multiple client needs, schedules, and communication streams 

• Excellent interpersonal and communication skills to support clients, families, and interdisciplinary team members 

• Ability to work independently while incorporating direction and feedback from the clinical team 

• Understanding of professional boundaries and commitment to client confidentiality 

• Flexible, positive, and collaborative approach to supporting a client-focused rehabilitation environment 

• Ability to provide a current Police Information Check with Vulnerable Sector Search 

  

APPLY
 

Please submit your application to careers@arbi.ca  

 Subject Line: Indicate the role e.g., Application – Rehab Assistant 

 Application Deadline: This posting will remain open until a suitable candidate is selected. Early applications are encouraged. 

Your Opportunity

Reporting to the Program Manager, the Occupational Therapist plays a key role in supporting adults living with acquired brain injury and stroke through community-based rehabilitation services. This position is responsible for assessing client needs, developing individualized treatment plans, and delivering evidence-informed interventions that promote independence, participation, and quality of life.

Working as part of an interdisciplinary team, the Occupational Therapist contributes to meaningful client outcomes by helping individuals build functional skills, navigate daily activities, and achieve personal rehabilitation goals within their home and community environments. This role also supports client and caregiver education, collaborative care planning, and ongoing program development aligned with ARBI’s mission and values.

The successful candidate will contribute to a client-centered rehabilitation approach by fostering therapeutic relationships, advocating for client needs, and supporting innovative community-based programming for brain injury and stroke survivors.

This role offers the opportunity to:

• Contribute to meaningful work that supports brain injury and stroke survivors
• Work within a collaborative interdisciplinary rehabilitation team
• Deliver community-based, client-centered occupational therapy services
• Participate in innovative rehabilitation and recovery programs
• Build strong therapeutic relationships with clients and caregivers
• Access ongoing professional development and learning opportunities

What you bring:

The ideal candidate is compassionate, client-centered, and passionate about supporting individuals living with acquired brain injury and stroke. You bring strong clinical judgment, excellent interpersonal skills, and a collaborative approach to rehabilitation care. You are adaptable, organized, and comfortable working within community settings while managing a diverse caseload and evolving client needs.

You are someone who values meaningful therapeutic relationships and understands the importance of empowering clients to achieve their goals and maximize independence. You are able to balance attention to detail with a flexible and creative approach to problem-solving and care planning.

Key attributes include:

• Passion for supporting individuals with acquired brain injury and stroke through client-centered, evidence-informed rehabilitation
• Strong communication, collaboration, and relationship-building skills within interdisciplinary team environments
• Excellent organizational, time management, problem-solving, and clinical reasoning abilities
• Ability to work independently, adapt to changing client needs, and manage multiple priorities in community and home-based settings
• Professionalism in handling sensitive and confidential information
• Commitment to ARBI’s mission, collaborative culture, and ongoing professional development

Key responsibility areas:

Clinical Assessment & Rehabilitation Planning – 30%

• Conduct client-centered functional assessments, including standardized testing aligned with organizational protocols
• Develop individualized, goal-oriented rehabilitation plans for clients recovering from stroke and brain injury
• Provide occupational therapy interventions that support functional independence and community participation

Direct Client Care & Program Delivery – 30%

• Deliver one-to-one and group-based rehabilitation sessions in clinic and community settings
• Design and implement structured rehabilitation programs for clients and support personnel
• Adapt treatment approaches based on client progress, goals, and changing needs

Interdisciplinary Collaboration, Education & Community Engagement – 30%

• Collaborate with interdisciplinary team members to deliver holistic, person-centered rehabilitation services.
• Liaise with families, caregivers, and external service providers to support client progress, continuity of care, and successful community reintegration.
• Participate in client reviews, case conferences, and collaborative care planning discussions to ensure coordinated service delivery.
• Train, mentor, and supervise volunteers, practicum students, caregivers, and other support personnel, while contributing to community education, advocacy, and professional development initiatives related to brain injury and stroke rehabilitation.

Documentation & Monitoring – 10%

• Maintain accurate clinical documentation, attendance records, and progress tracking
• Monitor client participation and outcomes to support effective service delivery
• Prepare timely reports, updates, and recommendations to support client care and program planning

Qualifications:

• Bachelor’s or Master’s degree in Occupational Therapy and current registration in good standing with the Alberta College of Occupational Therapists (ACOT)
• Minimum 3 years of experience working with individuals with neurological conditions, acquired brain injury, stroke, or related rehabilitation settings
• Demonstrated experience in cognitive rehabilitation, functional assessment, and client-centered goal setting
• Strong clinical reasoning, problem-solving, communication, and interpersonal skills
• Ability to work independently and collaboratively within an interdisciplinary team environment
• Familiarity with assistive technology, adaptive equipment, and electronic documentation systems is considered an asset
• Current CPR and First Aid certification
• Valid driver’s license and access to reliable transportation may be required

Application Deadline:

This position will remain open until a suitable candidate is found. Applications will be reviewed on a rolling basis.

Apply HERE or please forward cover letter and resume to:

Aubrey Soulliere

E-mail: careers@arbi.ca

ARBI

311 Cedar Crescent SW

Calgary, AB T3C 3A4

Website: www.arbi.ca

 

We thank all applicants for their interest, however, only those selected for an interview will be contacted.